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Prolo Max contains essential ingredients necessary for ligament and cartilage repair! Contact us for more information!

Policies

Order Taking:

Kim1. Online orders: Online orders will be filled and mailed on the business day that they are received if they are received before noon. Orders that come in after noon (CST), or in the evening, will be processed the following business day. Please note that this will also add a day to transit time via UPS and USPS. We encourage you to call or email us with any questions and/or specifications if you need your order expedited.

ONLINE ORDERS SHIPPING SPECIALS
(APPLICABLE FOR ORDERS DELIVERED WITHIN THE U.S. ONLY)
• Online orders of $300 or more receive 20% off and FREE SHIPPING!
•Receive a Free Gift of your choice with any online order over $100!

2. Phone orders: Phone orders will be filled and mailed on the business day that they are received if they are received before noon.

PHONE ORDER SHIPPING SPECIALS
(APPLICABLE FOR ORDERS DELIVERED WITHIN THE U.S. ONLY)
• Phone orders of $300 or more receive 20% off and FREE SHIPPING!

3. No weekend hours are currently available for the store. Please allow 1 extra day for orders placed on the weekend.

4. Orders placed after noon on a business day may/may not be sent out on the day of the order, depending on the volume of orders. We will make every attempt to get your orders out to you as soon as possible.

Shipping Orders will be shipped standard UPS ground unless otherwise specified. These prices apply to the continental United States only.

  • Orders to Hawaii and Alaska will be shipped 2day and charged a $25 surcharge additional to the shipping charge.
  • International orders require verification of postage and will not be shipped until we receive a confirmatory email from the client accepting the quoted price.

Return Policy:
Due to the nature of our products, we do not accept returns on any item in our store.

Attention Alaska and Hawaii:
All orders shipped UPS 2nd-Day Air at the rate listed above.

International Orders:
Some products may not be available in your country. Please contact us with the name of the products that you would like to purchase, the quantity, and the shipping method. We will verify product availability and shipping charges, email you back, and wait for a confirmatory email in return.

Disclaimer:

Supplement recommendations by disorders is a general recommendation. It is not our suggestion that these supplements cure or improve these conditions, neither do we make claims that these supplements in anyway are to be used in place of medical advice from a licensed medial professional, nor are they to be used in the place of medications prescribed by a physician.

The Food and Drug Administration has not evaluated statements made about specific supplements nor does the Food and Drug Administration recognize that any nutritional supplement is to be used as a cure for any condition.

Nutritional, herbal, mineral supplementation can be beneficial in certain health circumstances but not in every circumstance. Before using any nutritional supplement it is strongly advised that you seek the guidance of a licensed health care professional to help guide you in choosing any supplementation program.

Supplement suggestions for conditions such as AIDS, HIV+, Paralysis, Cancers, and certain other disorders ARE NOT to be considered cures or possible remedies for these conditions, but rather supplements that may possibly enhance the quality of life by helping the immune and/or nervous system.